Agorapulse vs SocialBee: Which is Better?

Any social media manager knows that managing your workload can be a tedious task—especially if you’re juggling multiple social accounts and clients. Fortunately, many different social media tools are available to help make your life easier. In this article, we will take a look at two popular choices: Agorapulse vs. SocialBee.

We are going to do a full competitive comparison of Agorapulse vs. SocialBee, including a breakdown of their features, customer support, and overall usability.

By the end of this article, you will have a better understanding of which of these two social media management tools is right for your business. Let’s get started, shall we?

Agorapulse: At A Glance

Who Agorapulse is for

• Businesses, growing agencies, social media managers

Unique social media management features

• Analytics report builder
• All-in-one social media inbox
• Visual content calendar
• Post builder integrated with Canva
• Competitive comparison
• Social listening

Agorapulse is an award-winning social media management tool, specifically for businesses and agencies looking for a well-organized system to create, publish, and analyze their social media strategies. With Agorapulse, you can easily manage all of your social media accounts in one place, including Facebook, Twitter, Instagram, LinkedIn, and YouTube.

SocialBee: At a Glance

Who SocialBee is for

• Online media outlets, magazines, and news organizations

Unique social media management features

• Concierge support services (for an additional cost)
• Works with Pinterest
• Content importing from Pocket

SocialBee is an AI-powered social media tool that focuses primarily on content curation, automation, and growth by connecting to your various social media accounts.

Both of these social media marketing tools offer a range of features to help users manage their social media accounts. However, there are some key differences between the two.

Let’s take a closer look at the features of each platform.

Agorapulse vs SocialBee: Comparing Social Media Management Features

Publishing and Content Calendar

Content publishing in Agorapulse

Agorapulse allows you to add content with ease with its visual content calendar. The content calendar gives you the ability to create, schedule, and edit posts all from one place. It even includes integration with Canva so you can create a graphic without ever leaving the page.

With Agorapulse, you can schedule your social media posts in advance. You can also create queues of content to be posted at optimal times for engagement and reach.

SocialBee publishing

SocialBee also has a content calendar, but some users find that it’s less appealing, and from a user experience point of view, the navigation isn’t very intuitive. Some users report complaints of slow loading times and a weak user interface.

The calendar and content organization can also be limiting in a number of different ways. For example, in SocialBee, you can only import bulk media when creating a post. (In Agorapulse, you can store and organize your content in a media library.)

Because SocialBee has more steps required to organize your calendar and content, it can be confusing to follow. This process can actually result in working more than you would otherwise.

For example, you cannot drag and drop posts in the calendar to move them around. You need to click on each post to update the date it will be published. This can be frustrating if you want to move things around quickly. It’s a less-than-ideal solution.

That being said, the one publishing feature in SocialBee that is unique is the ability to import content directly from RSS feeds or Pocket.

This feature may be useful for organizations that rely on a stream of curated content like news organizations or online media outlets.

However, for many business owners, this feature likely isn’t something they would regularly use.

Centralized social media inbox

Agorapulse

Agorapulse’s social media inbox allows you to manage all your social media messages in one place. This can save a lot of time and effort—especially for businesses that receive a large volume of social media messages.

From this centralized inbox, you can reply to messages and comments faster without jumping from tab to tab. This creates a much more efficient workflow. Additionally, you can label, assign, and bookmark items, so all team members can easily manage inbox activities.

Additionally, if you run social media ads, Agorapulse can help you manage the comments on those ads in the social media inbox too. Not only that, but you can easily double your productivity by using inbox filters, saved replies, and one-click translations to get more done in less time.

SocialBee Engage

Overall, the centralized inbox is a standout social media management feature in Agorapulse, and in that regard, SocialBee is no match.

SocialBee kind of has a centralized inbox (it is called the Engage Dashboard) but it has very limited features right now.

For example, the SocialBee inbox feature is limited to just mentions and comments and doesn’t have any filtering or management options. They also do not have a social listening feature—or the ability to manage comments on Facebook ads.

In this area, Agorapulse is the clear winner due to their advanced features like saved replies, filtering, and the ability to label and assign messages to team members.

Scheduling Capabilities

Both Agorapulse and SocialBee offer social media post-scheduling capabilities that allow you to plan your social media content in advance. This is a crucial feature for businesses and individuals who want to maintain a consistent presence on social media without having to manually post every day.

Agorapulse post scheduling

Agorapulse’s scheduling feature is reliable and user-friendly. You can create your content and upload it in bulk, which saves time and effort. The platform also offers a queue feature that automatically schedules posts at optimal times based on your audience’s engagement patterns. This means you can be sure that your content will be seen by your followers when they are most active on the platform.

Additionally, you can create a customized queue for your social posts based on the schedule you set. This allows you to recycle and continually republish your older, evergreen content, keeping it fresh and in front of your audience.

Another useful feature of Agorapulse’s scheduling tool is the ability to preview your posts before they go live. This allows you to make any necessary edits and ensure that your content looks great on all devices, on each platform.

Overall, Agorapulse’s scheduling feature is an excellent tool for businesses and individuals who want to save time and streamline their social media management.

SocialBee’s Post Scheduling

SocialBee’s scheduling feature is similar but not as advanced as what you find in Agorapulse. It does include a customizable posting schedule and content library.

Within SocialBee’s scheduling tool is the ability to create different categories for your content. This allows you to target specific segments of your audience with content that is relevant to their interests.

However, one thing to note here: In SocialBee, you can’t publish Instagram stories directly. You can only do so through a notification, which is a bit of a bummer if you use Instagram a lot.

Reporting and Analytics

One of the most important features of a social media management platform is its reporting and analytics capabilities. Both Agorapulse and SocialBee have this feature, but how do they compare when you really get down to it?

Agorapulse

In Agorapulse you can easily track your brand’s social media performance across various platforms, including Facebook, Twitter, Instagram, LinkedIn, TikTok, and YouTube. With detailed engagement metrics—such as tracking likes, comments, shares, and mentions—you can easily measure the success of your social media campaigns. (And, yes, you can even track the performance of your Instagram Reels and Stories!)

The analytics tool provides in-depth metrics such as listening, impressions, page growth, reach, demographics, hashtags, and interactions, replies sent, team performance, and best post type to publish.

Agorapulse also allows you to easily monitor your competitors’ social media accounts and see how they are performing in comparison to your own brand. This can help you identify areas where you need to improve your social media strategy, or where there are some gaps in your content.

Additionally, you can connect Agorapulse to your Google Analytics account, allowing you to track the entire customer journey in more detail.

With just a few clicks, you can collect and merge data from Agorapulse and Google Analytics (UA or GA4) to create reports that show the real impact of your social media campaigns.

The best part is that the data is presented in a simple and organized way. You won’t need to be a Google Analytics expert to know what is going on with each of your social channels.

PLUS, it becomes that much easier to prove the ROI of your social media marketing efforts to stakeholders and clients.

Overall, Agorapulse has everything you need for accurate reporting and analytics (and then some) so you can improve your overall marketing strategy, and reach your business goals.

Try Agorapulse for FREE!

SocialBee Reporting and Analytics

SocialBee’s social media analytics and reporting features are not nearly as comprehensive as what you will find in Agorapulse. For example, SocialBee does not have any way to track important metrics such as hashtags, interactions, or Instagram stories, which can be a dealbreaker for those who are heavy Instagram users.

And while there is a reporting feature in SocialBee, the reports are not customizable as they are in Agorapulse. SocialBee reports are also limited to just one social platform per report. So you can’t share metrics on all your social media profiles within the same report, you have to download each one separately.

This is just more work, and the process is tedious and time-consuming.

There also isn’t any Google Analytics integration within SocialBee, so you’ll likely wind up constantly switching between tabs, or buried in Excel spreadsheets, trying to figure out how you can prove the ROI of your social media marketing. (I’ve done this and trust me, it’s not fun.)

Agorapulse and SocialBee both offer reporting and analytics features to help businesses track their social media performance.

That being said, Agorapulse has more in-depth metrics and advanced reporting features. For example, Agorapulse can generate custom reports that are easily shared with stakeholders or clients—making you look like a social media rockstar. For that reason, Agorapulse is the winner in this area.

Customer Support

Agorapulse

Agorapulse has consistently dominated the market when it comes to providing excellent customer support. They also have a friendly and helpful customer support team with some of the fastest response times in the industry.

This is evident from the many positive reviews you find on Capterra and G2. Agorapulse users rave about how great the support team is.

 

In fact, Agorapulse has been recognized by G2 multiple times for their excellent support. They also were a leader across the board in the G2 Grid Spring Report with 22 awards.

SocialBee Support

SocialBee has run into issues with customer support. You’ll find that their team is fairly responsive to users on chat and email. They also have many training materials available on their website to help you learn how to use the platform.

However, Agorapulse stands out here because G2 has recognized them more than once for their responsive customer support teams (unlike SocialBee).

For that reason, Agorapulse is the winner in this category.

Final Verdict for Agorapulse vs SocialBee

After taking a look at both of these tools, the best social media management platform for most users is Agorapulse.

(We’re biased, of course). At the end of the day, the right platform for you will depend on your business needs and goals.

Give Agorapulse a try for FREE and see what our social media management tool can do for you!