Export Listening reports, Word Cloud, improved sentiment classification

Our upgraded Listening tool brings you powerful features designed to turn social insights into strategic action.

With report exporting, you can now effortlessly share valuable data with stakeholders, fostering alignment and data-driven decisions across teams.

Export your listening data by choosing the metrics you want to include in your report

The one-year data retrospective provides a comprehensive view of brand evolution, empowering teams to analyze long-term trends and gauge campaign effectiveness.

The trending words visualization spotlights key themes and shifts in conversation, enabling quick responses to emerging interests.

Have an overview of the words most frequently associated with your brand, as well as their sentiment score, represented by their color.

Lastly, enhanced sentiment classification offers more precise audience insights, allowing you to fine-tune messaging and engagement strategies. Together, these features provide a robust toolkit for mid-market companies to stay ahead in brand health and customer engagement.

To find out more about the feature, check out this support document.